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About us

Quality Matters Consulting came about when our Directors saw the need for tailored, affordable support for small and medium sized organisations, by people who have been in their shoes.

Our team of qualified professionals now works in partnership with not-for-profit organisations and businesses all over Australia, to equip them for success.

We are famous for our energetic approach, making complicated things simple, offering honest advice and building strong foundations.

Ultimately, it’s about helping organisations thrive so that people have amazing lives.


Our Team

Katrina Armstrong
Senior Consultant and Director

Katrina is a versatile executive leader, adept at developing effective governance and operational management practices for organisations of all sizes.

Nicole Weber
Senior Consultant and Director

An engaging strategic and operational facilitator, and skilful coach to Boards, front-line leaders, and teams.

Steve Klaassen
Associate Consultant - IR & HR Specialist

Steve can take complex legislative requirements and obligations and make them easier to understand.

Sue Doyle
Associate Consultant – Best practice specialist, Registered Nurse & Policy Expert

Sue has expertise in both policy and practice, specifically person-centred practice.

Ash Jut
HR & Project Support

Ash brings an eye for detail, solutions-thinking and positive energy to our team and clients.

Kieren Jut
Project Officer

Kieren is a multi-talented and innovative professional who elevates team efforts with his creative flair and positive attitude.

Our Partners

Wendy Klaassen
GVK Consulting – Workplace Investigations Specialist
Jemma Tribe
Media, Marketing, and Communications Specialist